Privacy Policy

Information We Collect

• Contact details you give us: name, email address, shipping address, phone number.
• Order information: items purchased, order value, order history.
• Payment information: processed directly by Stripe, our payment processor. We do not store your card number, CVC, or full payment details on our servers.
• Usage data: pages visited, device and browser type, and general location, collected automatically via standard web analytics.

How We Use Your Information

• To process and fulfill your orders, including shipping and customer support.
• To send order confirmations, shipping updates, and, if you opt in, marketing emails about new products and offers.
• To improve our site, products, and customer experience.
• To detect and prevent fraud or abuse.

Sharing Your Information

We share information only with service providers who help us run our business, like payment processing (Stripe), shipping carriers, and email delivery, and only to the extent needed to provide those services. We do not sell your personal information to third parties.

Cookies

We use cookies and similar technologies to keep your cart working between pages, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work correctly without them.

Your Rights

You can ask us to access, correct, or delete the personal information we hold about you, and you can unsubscribe from marketing emails at any time using the link in any email we send. To make a request, contact us at contact@xstaticfit.com.

Data Retention

We keep order records for as long as needed for accounting, tax, and legal purposes, and delete or anonymize other personal data when it’s no longer needed for the purposes described above.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

Questions about this policy? Email us at contact@xstaticfit.com.